Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy explains how Family Counseling with Karine, Inc. (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our websites:

  • CounselingwithKarine.com

  • Helpingwithheart.com

  • Helpingwithheartcounseling.com

By using this website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide through:

  • Contact Forms

  • Email Communications

  • Appointment Requests

This information may include:

  • Name

  • Email Address

  • Phone Number

  • Any information you choose to share in a message

We do not collect sensitive health or clinical information through this website.

2. How We Use Your Information

Information submitted through this website is used for:

  • Responding to inquiries

  • Scheduling appointments

  • Providing requested information about services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Confidentiality

While every effort is made to protect your privacy, please note that communication via email or contact forms is not fully secure or encrypted. For your protection, please avoid submitting sensitive personal or clinical information through this website.

A formal therapist-client relationship, including confidentiality protections, is only established after a signed consent for treatment.

4. Use of Cookies & Analytics

This website may use cookies or analytics tools (such as Google Analytics) to collect non-personal information, such as website traffic, page views, and general user behavior. This helps us improve our website and user experience.

You can adjust your browser settings to refuse cookies or disable analytics tracking.

5. Third-Party Links

This website may contain links to external sites. We are not responsible for the privacy practices or content of any external websites.

6. Data Retention

Information submitted through this website may be retained for record-keeping, customer service, or legal obligations, but is not used for any other purpose without your consent.

7. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request to know what personal information we collect

  • Request deletion of your personal information (with some exceptions)

  • Request that your personal information not be sold

To submit a request, please contact us at:
Karine’s Email

8. Security

We take reasonable steps to protect your personal information; however, no method of transmission over the Internet is 100% secure. Use this site at your own risk.

9. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

10. Contact

For questions or concerns about this Privacy Policy, please contact:

Family Counseling with Karine, Inc.